Configuring Facebook
Our Facebook integration allows chat with your facebook fans and customers right from the Guuru application.
Prerequisites
You must have a working Facebook Page with Admin Role.
Your Facebook Page must have Messaging enabled.
Check this article to know how to turn on messaging in your page
Connect Guuru to Facebook
The steps below will connect Guuru to Facebook and activate the integration.
Open the Partner Portal and navigate to Settings > Integrations.
Under Facebook click Authorize.
You will be redirected to Facebook and requested to provide access to your account and Page. On the first screen, you will be prompted to confirm your identify.
Make sure that the facebook account has an Admin Role on the Page.
Troubleshooting
If you need help or you are experiencing some problems setting up the integration, please get in touch with our support.