GUURU for Developers

GUURU for Developers

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›Chat Button

Chat Button

  • Getting Started
  • Public Interface
  • Handling Events
  • Conversion
  • Cookies
  • Examples

SmartChat

  • Getting started
  • Chat Window

    • Getting started
    • Parameters

SmartForm

  • Getting Started

Admin API

  • Getting started
  • Examples
  • API Reference

    • Queries
    • Mutations
    • Types
    • Pagination

Webhooks

  • Getting started
  • Examples

Integrations

  • Facebook
  • Freshchat
  • Salesforce
  • Zendesk
  • Microsoft
  • Third Party Messaging

Cookies

On this page you can find the cookies, and the local storage keys, placed by the Button service, in your domain.

What type of cookies do we use and what are they purpose?

NameFeature/PurposeTypeDuration
guuruGa_gidAnalytics: Web analytics tracking provided by google.First-party persistent cookie24 Hours
guuruGaAnalytics: Web analytics tracking provided by google.First-party persistent cookie1 Year
guuruGa_ga_<container-id>Analytics: Web analytics tracking provided by google.First-party persistent cookie1 Year
preventProactiveChatProactive Chat: Prevent configured auto messages from showing in the page.LocalStorage KeyPersistent data
chatLoaderOpenProactive Chat: Know if the chat was opened in another page so we can keep it open when changing to a new page.LocalStorage KeyPersistent data
autoMessagesProactive Chat: Record of auto messages that will show up in the page and the users interaction with them.LocalStorage KeyPersistent data
### (e.g. 234)Proactive Chat: Auto message that will run in the page.LocalStorage KeyPersistent data
actionProactive Chat: Auto message type.LocalStorage KeyPersistent data
readProactive Chat: Allows to know if the user interacted with the auto message.LocalStorage KeyPersistent data
timestampProactive Chat: Moment when the auto message was shown in the page.LocalStorage KeyPersistent data
visitsProactive Chat: Record of how many times the user visited the page to which the auto message is configured for.LocalStorage KeyPersistent data
__cfduidDetect malicious visitors and minimizes blocking legitimate usersThird-party session cookie30 Days

Cookie Consent

Cookie consent is the term for when users give their consent to letting a website activate its cookies and trackers that process personal data. Cookie consent is a required legal basis under the GDPR for websites to have in order to be able to collect, process or share the personal data of individuals inside the EU.

If your visitors does not consent the use of cookies in your website, you may still use this service, needing only to disable some features.

To enable/disable some features that uses cookies, please see load features initialization option

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  • What type of cookies do we use and what are they purpose?
  • Cookie Consent
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